Apr 13, 2022 | UX Designers
Despite recent advancements, people with disabilities continue to confront numerous challenges in accessing services. If you’re not designing with these individuals in mind, you’re missing out on the opportunity to reach millions of potential customers.... 
Oct 26, 2021 | Service Design, UX Designers
We usually think of service as an activity we take to help a customer, but as customer interactions have rapidly digitized, this concept has taken on a new meaning. Service design in the digital age looks at the entire customer journey, from awareness to advocacy, and... 
Sep 21, 2021 | UX Designers
Digital products come in a variety of forms, but they all have one thing in common: to be successful, they need to be well-designed. One of the most important jobs a product designer has is to help identify what digital products a brand should focus on, how they... 
Sep 21, 2021 | UX Designers
Automation in the workplace has grown significantly over the last decade and enjoyed a major surge during the pandemic, with companies trying to free up staff workload. For example, AI customer support navigation increased over 290% year-over-year, according to one... 
Aug 16, 2021 | UX Designers
One of the most important soft skills a successful UX designer can have is empathy. By better understanding a particular audience, a designer can more easily comprehend what their user experience needs look like. Empathy is required not just for the final product, but... 
Aug 16, 2021 | UX Designers
Increasingly, businesses are recognizing the impact of a great user experience on their bottom line. As a result, these organizations are making it a top priority to improve their UX design and are hiring skilled professionals to help them accomplish this goal....