What is user experience?
User experience (or UX) refers to the overall process that someone using a website, application, or other product goes through, with a special focus on how easy or pleasing that process is.
As Don Norman and Jakob Nielsen note, user experience refers to “all aspects of the end-user’s interaction with the company, its services, and its products.”
Even a so-called “simple” user interface is the result of hours of work by user experience professionals who lead a “user-centered design” process that can encompass research, usability testing, interaction design, visual design, and prototyping.
While user experience is the art of making products and services easy to use, the roles and responsibilities behind the art of UX have become extremely complicated.
In this way, accomplished UX professionals are both generalists and specialists.
How does Clear Point recruit UX candidates?
When you engage us on a search to find the right UX staff, we discuss what you’re looking for in your candidate and give you an idea of what to expect throughout the recruitment process. We can be a sounding board, share trends we see, and be your eyes on the market for your desired objectives. Then, we provide the highest quality UX talent suited for your goals.
As a leading UX recruitment and staffing agency it’s our mission to help our clients find talent to create amazing user experiences. Twenty years of experience and relationship building have created a singular industry reach and important relationships that enable us to make the right connection for each and every client.
Our recruiting team understands the complexity of good user experience and vets candidates accordingly, reviewing their portfolios, work history, relevant strengths, and professional interests. We also work closely with our clients to understand the role they are seeking to fill, helping to find a UX professional whose career objectives and talent make it a perfect fit for both parties.
User experience jobs are on the rise all over the country and finding the right UX talent can be like finding a needle in a haystack. At Clear Point, we stay with you until we get the job done.
Client Testimonial "Over the years, Clear Point Consultants have helped me fill both contract and permanent documentation positions. The quality of their technical writing candidates is second to none."
Client Testimonial "Carol has been an effective and collaborative search partner, delivering great candidates who fit the spec. She’s easy to work with, very responsive, and helped us as we have continued to grow out our UX team at SONOS."
Client Testimonial "SessionM has partnered with Clear Point for multiple UI/UX positions. They are a top-notch recruiting firm, and I have been very pleased with them. I worked closely with the company’s founder Carol, who sought to really understand my needs. She and her team carefully vetted each candidate and included a thorough summary along with each resume and portfolio. They are extremely communicative and responsive to feedback, which they use to fine-tune their search. I am thrilled to report that they found us an amazing designer for our team. I highly recommend Clear Point, and would definitely work with them again for future hiring needs."
Director of UI/UX at SessionM
Client Testimonial "Carol has been my go-to recruiting partner for almost 10 years, across multiple companies. For example, when we were launching the UX practice at Virtusa, she was the first person I called to help build out our team. Her team's knowledge of both UX design and UI development enables them to quickly hone in on qualified candidates without the back and forth that it often takes with other firms with whom I've worked. As we've grown, they have quickly helped us expand our reach into new regions of the country, and have worked with us to find both full-time employees and contractors."
VP User Experience at Virtusa
Client Testimonial "For many years, Carol and the Clearpoint team have been my partners in filling contract roles on Deltek’s documentation/training team. With each new hire, the Clearpoint team has listened carefully to my requirements and tracked down candidates with the right skills, experience, and intangible “stuff” – senior professionals who hit the ground running. I know that I’ve been picky and demanding, and Clearpoint has always come through for me."
Senior Director, Documentation at Deltek, Inc.
Client Testimonial "As a manager of a writing team, I have been very happy with Clear Point's ability to address my staffing needs. The medical device industry has unique requirements to produce documentation for various audiences, including patients at home and regulatory bodies, such as the FDA. Carol, in particular, was very helpful in navigating through dozens of resumes and sending me highly qualified candidates which resulted in the hiring of two staff writers. She was very responsive when I asked for different qualifications and immediately focused on giving me the types of candidates I was looking for. I appreciated her professionalism and timely responses. I highly recommend Carol, and would use her resources again should the need arise. "
Manager, Technical Communications at NxStage Medical, Inc.
Client Testimonial "Carol has been an amazing partner in helping CarMax with their UX needs. She helped fill a key role, which we couldn't have done without her. Carol's communication, follow-up and transparency is above and beyond, and has enabled us to build a strong, long lasting relationship. I recommend Carol and Clear Point!"
Senior Coordinator, Shockhoe Operations at CarMax
Client Testimonial "Carol has provided me with several of the best instructional designers. She does a great job helping me find the right instructional designer for the work that needs to be done. Some of her contractors we so good, we offered them full-time employment. If you are looking for contractors, I highly recommend her company."