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Get the latest insights from the world of user experience, technical writing, and e-Learning at our blog below.

How UX DesignOps Can Improve Workflow & Operations

DesignOps refers to the process of managing a design team. A DesignOps effort can help to standardize design approaches, documentation, meetings, work organization, and business practices. Standardizing design may sound boring, but DesignOps is far from it. In fact,...

Bridging The Gap Between Design, Engineering, and Product Management

Whether they include designers, developers, or product managers, product development teams share a standard set of problems: Communication Timely collaboration Active participation to reduce duplication of work For example, designing a successful software...

How Can the Metaverse Affect UX Design?

Last year, Facebook renamed itself Meta, hinting at what the company sees as the future of their social network, and by extension, the Internet at large. For many observers, the Facebook-to-Meta name change was the first time they had heard of the metaverse, a...

Minimizing Complexity With Design

Whether they are creating a user onboarding workflow, the home screen for an app, or a single button, successful UX designers do more with less. In fact, designers are moving away from “Swiss army knife”-style applications altogether by no longer cramming features...

4 Tips for Best-in-Class API Documentation

Do you run an application program interface (API)? If so, documentation is a crucial element of the developer experience, and it’s typically the first encounter they will have with your API. Developers need detailed instructions and documentation so they don't have to...

Creating Tech Writing Standards for an International Audience

Every technical writer strives to make their work clear, concise, and accessible. When we talk about writing for an international audience, we're not just making sure words translate—we're also talking about writing for different cultures, experiences, and contexts....

Best Practices for Setting Up UX Design Systems

Every great user experience begins with a blueprint. You can think of a UX design system as a living and breathing blueprint that helps you build an effective user experience, scale and deliver your designs faster, and make it easier for other designers to develop...

5 Tips for Inclusive UX Design

Despite recent advancements, people with disabilities continue to confront numerous challenges in accessing services. If you're not designing with these individuals in mind, you're missing out on the opportunity to reach millions of potential customers. Meeting the...

3 Key Trends in DEI Training

Diversity, Equity, and Inclusion (DEI) training can teach your staff to be better and more empathetic coworkers. Among other benefits, embracing DEI can help your team to recognize microaggressions and create designs that benefit more people, more of the time. For...

4 Tips for Creating Virtual Onboarding Training for New Employees

Onboarding can help new employees learn about your company while also streamlining their integration into your workplace culture. The popularity of virtual onboarding is quickly eclipsing face-to-face orientation in our post-pandemic world as more and more people...

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Client Testimonial "Over the years, Clear Point Consultants have helped me fill both contract and permanent documentation positions. The quality of their technical writing candidates is second to none."

Paul Barrow

Documentation Manager

Client Testimonial "Carol has been an effective and collaborative search partner, delivering great candidates who fit the spec. She’s easy to work with, very responsive, and helped us as we have continued to grow out our UX team at SONOS."

Jamie Narva

Design Recruiter

Client Testimonial "SessionM has partnered with Clear Point for multiple UI/UX positions. They are a top-notch recruiting firm, and I have been very pleased with them. I worked closely with the company’s founder Carol, who sought to really understand my needs. She and her team carefully vetted each candidate and included a thorough summary along with each resume and portfolio. They are extremely communicative and responsive to feedback, which they use to fine-tune their search. I am thrilled to report that they found us an amazing designer for our team. I highly recommend Clear Point, and would definitely work with them again for future hiring needs."

Erin McConaughey

Director of UI/UX at SessionM

Client Testimonial "Carol has been my go-to recruiting partner for almost 10 years, across multiple companies. For example, when we were launching the UX practice at Virtusa, she was the first person I called to help build out our team. Her team's knowledge of both UX design and UI development enables them to quickly hone in on qualified candidates without the back and forth that it often takes with other firms with whom I've worked. As we've grown, they have quickly helped us expand our reach into new regions of the country, and have worked with us to find both full-time employees and contractors."

David Katz

VP User Experience at Virtusa

Client Testimonial "For many years, Carol and the Clearpoint team have been my partners in filling contract roles on Deltek’s documentation/training team. With each new hire, the Clearpoint team has listened carefully to my requirements and tracked down candidates with the right skills, experience, and intangible “stuff” – senior professionals who hit the ground running. I know that I’ve been picky and demanding, and Clearpoint has always come through for me."

Evelyn Osmond

Senior Director, Documentation at Deltek, Inc.

Client Testimonial "As a manager of a writing team, I have been very happy with Clear Point's ability to address my staffing needs. The medical device industry has unique requirements to produce documentation for various audiences, including patients at home and regulatory bodies, such as the FDA. Carol, in particular, was very helpful in navigating through dozens of resumes and sending me highly qualified candidates which resulted in the hiring of two staff writers. She was very responsive when I asked for different qualifications and immediately focused on giving me the types of candidates I was looking for. I appreciated her professionalism and timely responses. I highly recommend Carol, and would use her resources again should the need arise. "

Daniela Orlowski

Manager, Technical Communications at NxStage Medical, Inc.

Client Testimonial "Carol has been an amazing partner in helping CarMax with their UX needs. She helped fill a key role, which we couldn't have done without her. Carol's communication, follow-up and transparency is above and beyond, and has enabled us to build a strong, long lasting relationship. I recommend Carol and Clear Point!"

Courtney Walters

Senior Coordinator, Shockhoe Operations at CarMax

Client Testimonial "Carol has provided me with several of the best instructional designers. She does a great job helping me find the right instructional designer for the work that needs to be done. Some of her contractors we so good, we offered them full-time employment. If you are looking for contractors, I highly recommend her company."

Eldon Strickland

Manager Operations, L&D and Online Educator at Tufts Health Plan

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