Resources

Get the latest insights from the world of user experience, technical writing, and e-Learning at our blog below.

Onboarding With AR & VR: Effective Ways To Welcome & Engage New Hires

Onboarding new hires is a critical step for your team. In fact, it’s so important that a whole ecosystem of technology exists to help new employees retain the knowledge they need to flourish in an unfamiliar environment. And while HR systems, online courses, intranet...

5 Easy-To-Implement Tips For Building An Omnichannel Content Strategy

There was a time—not so long ago—that consumers interacted with brands, products, and services through a single consumer channel. For example, TV viewers watched the evening news but didn’t expect to interact with their newscast beyond an hour or two of television...

From Product Manager To Product Designer: A Roadmap To Success

As we discussed in a recent article, product managers play a critical role in ensuring that product teams deliver on user feedback and expectations. But what happens when a product manager wants to get more involved in the hands-on design of a product? The skills...

Tips To Transform Your Legacy Software To Improve User Experience

Thousands of users have trusted your software for years. You have a loyal customer base, a dedicated design and development team, and a sterling reputation. So, why fix what isn’t broken? There are several reasons to consider transforming your legacy software,...

How To Use A Whiteboard Exercise As A Hiring Tool

Some designers love to be part of the hiring process. Others dread having to make the “right” choice for a new teammate or colleague. Whether you love or avoid the hiring process, growth is inevitable. And, with product designer recently named as the “most in-demand...

How To Become A Product Manager From A Product Designer

As a product designer, you’ve worked with successful product managers before. You know that a good product manager can: Understand and anticipate user needs and expectations Work with diverse product teams, including designers and developers Keep products on track...

The Absolute Best Practices For Product Managers

Product management equals big business. Worldwide, in 2021, SaaS (software-as-a-service) products spent more than $145 billion dollars on software application improvements. Experts project the year 2022 will experience an 18% growth to approximately $172 billion....

Accessibility: The Most Important “Must Haves” In Your Design

Designers and developers create accessible products by using inclusive design principles. Inclusive design builds a highly usable system by actively designing for accessibility, allowing diverse capability users to use technology effectively. Inclusive design has...

How UX DesignOps Can Improve Workflow & Operations

DesignOps refers to the process of managing a design team. A DesignOps effort can help to standardize design approaches, documentation, meetings, work organization, and business practices. Standardizing design may sound boring, but DesignOps is far from it. In fact,...

Bridging The Gap Between Design, Engineering, and Product Management

Whether they include designers, developers, or product managers, product development teams share a standard set of problems: Communication Timely collaboration Active participation to reduce duplication of work For example, designing a successful software...

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Client Testimonial "Over the years, Clear Point Consultants have helped me fill both contract and permanent documentation positions. The quality of their technical writing candidates is second to none."

Paul Barrow

Documentation Manager

Client Testimonial "Carol has been an effective and collaborative search partner, delivering great candidates who fit the spec. She’s easy to work with, very responsive, and helped us as we have continued to grow out our UX team at SONOS."

Jamie Narva

Design Recruiter

Client Testimonial "SessionM has partnered with Clear Point for multiple UI/UX positions. They are a top-notch recruiting firm, and I have been very pleased with them. I worked closely with the company’s founder Carol, who sought to really understand my needs. She and her team carefully vetted each candidate and included a thorough summary along with each resume and portfolio. They are extremely communicative and responsive to feedback, which they use to fine-tune their search. I am thrilled to report that they found us an amazing designer for our team. I highly recommend Clear Point, and would definitely work with them again for future hiring needs."

Erin McConaughey

Director of UI/UX at SessionM

Client Testimonial "Carol has been my go-to recruiting partner for almost 10 years, across multiple companies. For example, when we were launching the UX practice at Virtusa, she was the first person I called to help build out our team. Her team's knowledge of both UX design and UI development enables them to quickly hone in on qualified candidates without the back and forth that it often takes with other firms with whom I've worked. As we've grown, they have quickly helped us expand our reach into new regions of the country, and have worked with us to find both full-time employees and contractors."

David Katz

VP User Experience at Virtusa

Client Testimonial "For many years, Carol and the Clearpoint team have been my partners in filling contract roles on Deltek’s documentation/training team. With each new hire, the Clearpoint team has listened carefully to my requirements and tracked down candidates with the right skills, experience, and intangible “stuff” – senior professionals who hit the ground running. I know that I’ve been picky and demanding, and Clearpoint has always come through for me."

Evelyn Osmond

Senior Director, Documentation at Deltek, Inc.

Client Testimonial "As a manager of a writing team, I have been very happy with Clear Point's ability to address my staffing needs. The medical device industry has unique requirements to produce documentation for various audiences, including patients at home and regulatory bodies, such as the FDA. Carol, in particular, was very helpful in navigating through dozens of resumes and sending me highly qualified candidates which resulted in the hiring of two staff writers. She was very responsive when I asked for different qualifications and immediately focused on giving me the types of candidates I was looking for. I appreciated her professionalism and timely responses. I highly recommend Carol, and would use her resources again should the need arise. "

Daniela Orlowski

Manager, Technical Communications at NxStage Medical, Inc.

Client Testimonial "Carol has been an amazing partner in helping CarMax with their UX needs. She helped fill a key role, which we couldn't have done without her. Carol's communication, follow-up and transparency is above and beyond, and has enabled us to build a strong, long lasting relationship. I recommend Carol and Clear Point!"

Courtney Walters

Senior Coordinator, Shockhoe Operations at CarMax

Client Testimonial "Carol has provided me with several of the best instructional designers. She does a great job helping me find the right instructional designer for the work that needs to be done. Some of her contractors we so good, we offered them full-time employment. If you are looking for contractors, I highly recommend her company."

Eldon Strickland

Manager Operations, L&D and Online Educator at Tufts Health Plan

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