Resources

Get the latest insights from the world of user experience, technical writing, and e-Learning at our blog below.

Our View on the UX Job Market in 2022

The value of a talented UX designer continues to rise as new companies and industries recognize the importance of quality user experience. As a result, we are seeing a surge in design-related job openings. Companies are scrambling to find user-focused talent in order...

The Hiring Outlook for 2022: A New Reality

This year, the hiring challenge for UX professionals has been unlike anything we've seen before. The reality is that the industry is undergoing a fundamental transformation, and no one really knows how much this change will impact our industry's talent supply chain in...

What Does “Doc as Code” Mean?

In recent years, the concept of "Doc as Code," also known as "DaC," has emerged as a technical writing philosophy. DaC promotes the idea that the same tools that are used for software development should also be used for technical documentation. So, how do we go about...

Content Curation for E-Learning

Within the next 12 months, the e-Learning industry is anticipated to reach more than $243 billion in worldwide market share. E-Learning is growing as educators adopt non-traditional learning models and the ongoing COVID-19 pandemic prompts a significant increase in...

The Future of Service Design

We usually think of service as an activity we take to help a customer, but as customer interactions have rapidly digitized, this concept has taken on a new meaning. Service design in the digital age looks at the entire customer journey, from awareness to advocacy, and...

How User Experience, Customer Experience, and Product Experience Intersect

We throw a lot of buzzwords around in digital design without always realizing how they connect to one another. The three disciplines of user experience (UX), customer experience (CX), and product experience (PX) all work to produce a digital product that looks good,...

Designing Digital Products to Grow Audiences

Digital products come in a variety of forms, but they all have one thing in common: to be successful, they need to be well-designed. One of the most important jobs a product designer has is to help identify what digital products a brand should focus on, how they...

Designing For Conversation with AI and Chatbots

Automation in the workplace has grown significantly over the last decade and enjoyed a major surge during the pandemic, with companies trying to free up staff workload. For example, AI customer support navigation increased over 290% year-over-year, according to one...

How “No-Code” Platforms Are Making UX Design More Approachable

One of the most important soft skills a successful UX designer can have is empathy. By better understanding a particular audience, a designer can more easily comprehend what their user experience needs look like. Empathy is required not just for the final product, but...

Should UX Designers Work For a Creative Agency or a Product Company?

Increasingly, businesses are recognizing the impact of a great user experience on their bottom line. As a result, these organizations are making it a top priority to improve their UX design and are hiring skilled professionals to help them accomplish this goal....

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Client Testimonial "Over the years, Clear Point Consultants have helped me fill both contract and permanent documentation positions. The quality of their technical writing candidates is second to none."

Paul Barrow

Documentation Manager

Client Testimonial "Carol has been an effective and collaborative search partner, delivering great candidates who fit the spec. She’s easy to work with, very responsive, and helped us as we have continued to grow out our UX team at SONOS."

Jamie Narva

Design Recruiter

Client Testimonial "SessionM has partnered with Clear Point for multiple UI/UX positions. They are a top-notch recruiting firm, and I have been very pleased with them. I worked closely with the company’s founder Carol, who sought to really understand my needs. She and her team carefully vetted each candidate and included a thorough summary along with each resume and portfolio. They are extremely communicative and responsive to feedback, which they use to fine-tune their search. I am thrilled to report that they found us an amazing designer for our team. I highly recommend Clear Point, and would definitely work with them again for future hiring needs."

Erin McConaughey

Director of UI/UX at SessionM

Client Testimonial "Carol has been my go-to recruiting partner for almost 10 years, across multiple companies. For example, when we were launching the UX practice at Virtusa, she was the first person I called to help build out our team. Her team's knowledge of both UX design and UI development enables them to quickly hone in on qualified candidates without the back and forth that it often takes with other firms with whom I've worked. As we've grown, they have quickly helped us expand our reach into new regions of the country, and have worked with us to find both full-time employees and contractors."

David Katz

VP User Experience at Virtusa

Client Testimonial "For many years, Carol and the Clearpoint team have been my partners in filling contract roles on Deltek’s documentation/training team. With each new hire, the Clearpoint team has listened carefully to my requirements and tracked down candidates with the right skills, experience, and intangible “stuff” – senior professionals who hit the ground running. I know that I’ve been picky and demanding, and Clearpoint has always come through for me."

Evelyn Osmond

Senior Director, Documentation at Deltek, Inc.

Client Testimonial "As a manager of a writing team, I have been very happy with Clear Point's ability to address my staffing needs. The medical device industry has unique requirements to produce documentation for various audiences, including patients at home and regulatory bodies, such as the FDA. Carol, in particular, was very helpful in navigating through dozens of resumes and sending me highly qualified candidates which resulted in the hiring of two staff writers. She was very responsive when I asked for different qualifications and immediately focused on giving me the types of candidates I was looking for. I appreciated her professionalism and timely responses. I highly recommend Carol, and would use her resources again should the need arise. "

Daniela Orlowski

Manager, Technical Communications at NxStage Medical, Inc.

Client Testimonial "Carol has been an amazing partner in helping CarMax with their UX needs. She helped fill a key role, which we couldn't have done without her. Carol's communication, follow-up and transparency is above and beyond, and has enabled us to build a strong, long lasting relationship. I recommend Carol and Clear Point!"

Courtney Walters

Senior Coordinator, Shockhoe Operations at CarMax

Client Testimonial "Carol has provided me with several of the best instructional designers. She does a great job helping me find the right instructional designer for the work that needs to be done. Some of her contractors we so good, we offered them full-time employment. If you are looking for contractors, I highly recommend her company."

Eldon Strickland

Manager Operations, L&D and Online Educator at Tufts Health Plan

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