About Us

Clear Point is a leading staffing and recruiting firm that specializes in three central disciplines: UX, technical writing, and e-Learning.


Each of our three core specialties—user experience design, technical writing, and e-Learning—serve the end consumer by providing them with an easy-to-use product, easy access to information, and an easy way to learn new technologies. We specialize in these three fields because they are at the center of successful technology and, thus, successful businesses. Companies increasingly understand that, no matter how revolutionary their technology or their goals, their customer must be able to fully access, use, and enjoy their product. We help these firms provide user-friendly experiences, information, and education to make that goal a reality.

When it comes to selecting the right candidate for our clients, we spend time interviewing, reviewing portfolios and understanding each candidate’s goals and objectives to make every introduction count. We believe good work is good for people. We understand user experience, technical writing, and e-Learning roles and are dedicated to making matches to help individuals and companies succeed.

From start-ups to Fortune 500 companies, we help our employers define exactly what they need and then match them with the perfect talent. This is an easy extension of our other core goal: helping the best professionals from across the nation find their ideal user experience, writing or e-Learning job, whether temporary or permanent.

We believe it’s possible to love your work, to work in a company that values your work, and to be satisfied with your work life. We also believe it’s possible for companies to build a workforce that furthers their objectives and reflects their values. We work hard-and happily-to be a successful recruiting and staffing resource for thousands of user experience, writing and e-Learning professionals.

Core Specialties

User Experience We provide User Experience professionals to assist companies with all facets of the UX process, from research to Interaction Design, Visual Design, and prototyping. Learn More >
Technical Writing We connect experienced technical writers with companies seeking best-in-class instructional materials, user guidance, and content management. Learn More >
E-Learning We work with e-Learning professionals to help companies develop both instructor-led and blended learning content and systems for their users. Learn More >

Our History

We began in 1989 with the vision of becoming a placement specialist in technical writing and training. As the importance of user experience has grown—and the field of human computer interaction has touched all our lives—we have also expanded, growing from a local presence to a national organization focused on three core disciplines in the user experience field. We have always approached our work from a place of service for both our client companies and our jobseekers and have a long and well-deserved reputation of making what we call “win-win” placements. We continue to maintain the relationships we built more than two decades ago while adding new clients who value a strong recruiting partner.

WBENC Certified

Certified as a Women’s Business Enterprise by the Women’s Business Enterprise National Council (WBENC), the nation’s largest third-party certifier of the businesses owned and operated by women in the U.S. We recognize the commitment to supplier diversity that is embraced by corporations and government agencies today and we can add diversity to your supply chain.

Our Team

Carol Szatkowski


Carol founded Clear Point Consultants, Inc. with the vision of creating a specialty agency that placed technical writers and provided a high level of customer service. Learn More >


Jean Cronin


Jean Cronin is the Controller for Clear Point Consultants, Inc. and has worked there since 1999. Learn More >


Julien Essolakina


Julien has been an IT recruiter since graduating college and brings with him an extensive background in Technical Recruiting

. Learn More >

Connie Molina

Senior Recruiter

Connie has been an IT and UX Recruiter for more than 7 years, joining Clear Point in 2010 with prior experience in recruiting for complex IT requisitions. Learn More >


Photo by Cynthia McIntyre Photography: http://www.cynthiamcintyre.com/Kristen Hurray

Director of Recruiting

Kristen is Director of Recruiting and a Senior Recruiter specializing in UX Design, e-Learning, and Content Development.  Learn More >


Client Testimonial "Over the years, Clear Point Consultants have helped me fill both contract and permanent documentation positions. The quality of their technical writing candidates is second to none."


Paul Barrow

Documentation Manager

Client Testimonial "Carol has been an effective and collaborative search partner, delivering great candidates who fit the spec. She’s easy to work with, very responsive, and helped us as we have continued to grow out our UX team at SONOS."


Jamie Narva

Design Recruiter

Client Testimonial "SessionM has partnered with Clear Point for multiple UI/UX positions. They are a top-notch recruiting firm, and I have been very pleased with them. I worked closely with the company’s founder Carol, who sought to really understand my needs. She and her team carefully vetted each candidate and included a thorough summary along with each resume and portfolio. They are extremely communicative and responsive to feedback, which they use to fine-tune their search. I am thrilled to report that they found us an amazing designer for our team. I highly recommend Clear Point, and would definitely work with them again for future hiring needs."  

Erin McConaughey

Director of UI/UX at SessionM

Client Testimonial "Carol has been my go-to recruiting partner for almost 10 years, across multiple companies. For example, when we were launching the UX practice at Virtusa, she was the first person I called to help build out our team. Her team's knowledge of both UX design and UI development enables them to quickly hone in on qualified candidates without the back and forth that it often takes with other firms with whom I've worked. As we've grown, they have quickly helped us expand our reach into new regions of the country, and have worked with us to find both full-time employees and contractors."

David Katz

VP User Experience at Virtusa

Client Testimonial "For many years, Carol and the Clearpoint team have been my partners in filling contract roles on Deltek’s documentation/training team. With each new hire, the Clearpoint team has listened carefully to my requirements and tracked down candidates with the right skills, experience, and intangible “stuff” – senior professionals who hit the ground running. I know that I’ve been picky and demanding, and Clearpoint has always come through for me."

Evelyn Osmond

Senior Director, Documentation at Deltek, Inc.

Client Testimonial "As a manager of a writing team, I have been very happy with Clear Point's ability to address my staffing needs. The medical device industry has unique requirements to produce documentation for various audiences, including patients at home and regulatory bodies, such as the FDA. Carol, in particular, was very helpful in navigating through dozens of resumes and sending me highly qualified candidates which resulted in the hiring of two staff writers. She was very responsive when I asked for different qualifications and immediately focused on giving me the types of candidates I was looking for. I appreciated her professionalism and timely responses. I highly recommend Carol, and would use her resources again should the need arise. "

Daniela Orlowski

Manager, Technical Communications at NxStage Medical, Inc.

Client Testimonial "Carol has been an amazing partner in helping CarMax with their UX needs. She helped fill a key role, which we couldn't have done without her. Carol's communication, follow-up and transparency is above and beyond, and has enabled us to build a strong, long lasting relationship. I recommend Carol and Clear Point!"

Courtney Walters

Senior Coordinator, Shockhoe Operations at CarMax

Client Testimonial "Carol has provided me with several of the best instructional designers. She does a great job helping me find the right instructional designer for the work that needs to be done. Some of her contractors we so good, we offered them full-time employment. If you are looking for contractors, I highly recommend her company."

Eldon Strickland

Manager Operations, L&D and Online Educator at Tufts Health Plan

Contact Us

    Send us a message using the form on the left or contact us below.



    PO Box 5324 Gloucester, MA 01930