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Get the latest insights from the world of user experience, technical writing, and e-Learning at our blog below.

4 Tips For Testing a Voice User Interface

Designing voice user interfaces is increasingly becoming part of user experience professionals’ job descriptions. While voice assistants and other audio-based tools mimic some of the user flow of a typical UX project, there are some unique differences. This is...

4 Tips For Designing a Voice User Interface

Many user experience professionals think about their work in the physical or digital space, usually in the form of a visual design or layout. Increasingly, though, UX professionals are working in a new, less tangible realm: audio. In fact, consumer research group...

Why Personalization Is A Growing Trend In UX Design

For years, UX designers have had to design interfaces that work for the largest number of people possible. This has meant incorporating intensive user research into their process to understand how and why people use a particular product or tool, as well as trying to...

4 Powerful Tools For Designers In 2021

As glad as we are to put 2020 behind us, many of us might be feeling daunted by the prospect of a new year dawning. Rather than letting the coming year intimidate you, though, consider this a new opportunity to try out emerging technologies and tools that can enhance...

Why UX Designers Need to Become Product Designers

The user experience design field is constantly evolving. Just like the products and services they design, UX designers understand they must also adapt to meet emerging market trends and user expectations. Increasingly, this means working not just as UX designers but...

Career Planning in 2021

As we wrap up 2020, let's take a moment to think about what an unprecedented year this has been in our professional lives. Many of us have shifted our work from our offices to our homes, juggling family responsibilities with work and project deadlines. Some of us have...

Career Outlook for New UX Designers in 2021

There's no doubt that 2020 has been a rollercoaster year, from an unprecedented pandemic to a nail-biting presidential election. Yet, despite it all, opportunities in the user experience design field continue to grow. To help gauge how new designers can break into the...

Career Outlook for e-Learning Professionals in 2021

With an increasing number of learners turning to the Internet for educational content each year, the need for e-Learning professionals is likely to only grow. We asked e-Learning leads at several leading organizations for their predictions about what the career market...

How Does Empathy Play Into Design Thinking?

In this moment of worldwide uncertainty, we could all use a healthy dose of empathy. While being empathetic helps us understand the experiences of others in our lives, this trait can be a major benefit in the design process, too. In fact, design firm IDEO notes that...

Career Outlook for Technical Writers in 2021

2020 has been an unpredictable and challenging year for the world, and the technical writing field is no exception. We sat down with product leads at prominent technology firms to capture their thoughts on what 2021 will mean for the field of technical writing. We've...

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Paul Barrow

Documentation Manager

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Design Recruiter

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Erin McConaughey

Director of UI/UX at SessionM

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David Katz

VP User Experience at Virtusa

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Evelyn Osmond

Senior Director, Documentation at Deltek, Inc.

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Daniela Orlowski

Manager, Technical Communications at NxStage Medical, Inc.

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Courtney Walters

Senior Coordinator, Shockhoe Operations at CarMax

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Manager Operations, L&D and Online Educator at Tufts Health Plan

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