As a Lead User Experience (UX) Designer you will drive the user experience across a defined area of our platform, taking lead on high-impact challenges that ultimately delight our customers. You are exceptional in leading product discovery with your team, transforming ill-defined opportunities into innovative experiences that solve deeper user needs. You will be responsible for coordinating the work of other UX designers in your product area, making critical group-level design decisions. You are well-versed in communicating vision across teams and upper management to build consensus.

What You’ll Do

  • Ensure intuitive user experiences across a defined product area, driving innovation, and delighting customers.
  • Partner with research to lead customer interviews and testing to synthesize into design constraints and ideas
  • Facilitate empathy building activities, ideation, and design critique. Look past obvious solutions to solve deeper problems.
  • Craft vision and evangelize to stakeholders.
  • Prototyping and testing are core to your design process, iteratively progressing toward the desired business and user outcomes.
  • Drive planning for cross-product, multi-team, multi-designer projects.
  • Proactively partner with engineering across multiple product areas to drive product quality.
  • Ensure success metrics are defined and revisited after deployment in order to iterate on delivered solutions
  • Coach and mentor other designers.

What You’ll Need

Education

  • Undergraduate Degree or equivalent combination of education and experience in a related field.
  • Related fields include Design, Human Computer Interaction, User Experience Design, Software Engineering, Psychology, and Technical Communication

Skills

  • Expert level user-centered design skills and systems thinking.
  • Proven collaboration and facilitation skills.
  • Strong analytical and problem solving skills
  • Exceptional interpersonal, presentation, and communication skills.
  • Innovative thinking, empathy, and a desire to continuously learn and evolve.
  • Excellent at building consensus across multiple teams and stakeholders.
  • Solid with design and prototyping tools such as Figma, XD, Sketch, Axure, etc.
  • Ability to create and maintain working relationships with a geographically distributed team

Experience

  • 7+ years of professional UX experience, shipping multiple successful products
  • Experience leading alongside engineering and product management in a Lean UX / Agile software development environment
  • Passion for making high-quality, user-centered products and a demonstrable portfolio to prove it
  • Experience directing and mentoring other designers

Travel Requirement

  • Travel is expected up to 25% to participate in to participate in customer research or collaborate in other office locations (depending on project assignment)

Working Conditions & Physical Requirements

  • Reliable internet access for any period of time working remotely

How You’ll Be Rewarded

  • Base Pay
  • A discretionary bonus typically paid annually
  • Restricted Stock Units granted at time of hire
  • 401(k) match

Where You’ll Work

Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment we’ve created.

You’ll enjoy:

  • Fantastic Benefits: With coverage starting day one, choose from competitive health, dental, and vision plans on the largest physician networks available.
  • Casual Dress: We have a casual work environment, most people wear jeans to the office.
  • Involvement: Ability to participate in Employee Resource Groups, (Women in Tech, Women in Sales, Ethnic Diversity, Veterans, Rainbow (LGBTQ), Remote Employees, Caregiving) Volunteering, Company wide celebrations, and more
  • Work-life Balance: We have competitive PTO, VTO and Parental Leave. We encourage employees to spend time enjoying life outside of work.

We are an Equal Employment Opportunity and Affirmative Action Employer

We support employees in working where they work best – either from an office or remotely from any location within their country of employment.

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Location Ames, IA, United States

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