Our client, a leader in digital identity and privacy analytics solution for healthcare is seeking a Senior Product Designer. This job can be remote or hybrid with offices in Waltham, MA and Clearwater, Fl.

The Senior Product Designer is responsible for optimizing all products for the entire product life cycle, from formative user research, to design and usability testing. This role provides deep insight and understanding into user behavior, needs, and motivation throughout all phases of the design process from project conceptualization, to implementation, and development. The Senior Product Designer will work with Product Managers, Software Engineering, and the wider Design team to research and design useful and usable products that meet business needs while working within technical constraints. Additionally, the Senior Product Designer will define design principles and patterns across products and/or within product domains. If you love solving complex problems in an enterprise software environment to improve healthcare, this is the right place for you!

Duties and Responsibilities

  • Drive product design activities for multiple industry-leading, customer-facing products available on desktop, mobile and web in the healthcare domain.
  • Deeply understand the business and user problems we are trying to solve to translate business requirements into innovative, usable, and technically feasible workflows and user interface designs.
  • Facilitate cross-functional workshops to align on business problems, workflows, and user needs, and/or ideation for solution frameworks.
  • Perform impact analyses of proposed features or updates, identifying the locations and the extent of the product that are affected.
  • Advocate for the user through customer interviews, user research, persona creation, and usability testing. Distinguishes the difference between buyer needs and end-user needs to develop empathy for their respective needs.
  • Establish a design direction by closely collaborating with Product Management, Software Engineering, and the Product Design team.
  • Envision and develop intuitive, scalable, and engaging interactions and experience designs for a feature or product that supports a holistic view of the optimal experience.
  • Create user-centered workflow diagrams, storyboards, journey maps, and concept sketches. Helps establish design and usability goals for a release.
  • Define and develop key workflows, interaction models, wireframes, and user interface design specifications as needed to be communicated effectively in a fast-paced Agile environment.
  • Plan and execute user research activities to support data-driven design by incorporating insights from formative user research and user feedback into designs.
  • Drive projects to completion with minimal supervision; meets deadlines, delivers on requirements, supports development. Communicates issues early on to mitigate risks to meeting deadlines.
  • Demonstrate curiosity to develop additional skills and expertise within the product design discipline, along with expertise in the use cases, history and technology behind the products supported.
  • Mentor junior members of the Product Design team.

Qualifications

  • Bachelor’s Degree in Human Computer Interaction (HCI), Human Factors, Interaction Design or in a related discipline and 5+ years’ experience as an interaction designer, experience designer or a similar role.
  • Graduate degree in HCI or similar.
  • Expert understanding of human psychology and behavior around technology, interaction design principles and techniques.
  • An online or digital portfolio demonstrating breadth and depth in product design, conceptual thinking, and creative problem solving across platforms.
  • A self-starter who takes initiative to execute the design process and create highly usable, best-in-class designs for desktop, web-based, and/or mobile applications.
  • Experience creating workflow diagrams, low fidelity wireframes, highly detailed wireframes, and interactive prototypes for complex user flows for enterprise desktop, web and mobile applications.
  • Ability to articulate design concepts and rationale to development teams or executives.
  • Solid experience with user interaction design and prototyping tools appropriate for enterprise and mobile platforms like Sketch, Figma, Adobe Creative Suite, Axure, or similar.
  • Healthcare experience and/or the drive and ability to learn quickly about our domain and our complex workflows.
  • Experience with the fast-paced Agile software development process, including rapid design iteration, prototyping, writing user stories, and using Agile project management tools such as Jira.
  • Excellent written and verbal interpersonal, communication and presentation
  • Excellent planning, organization, and time management skills. Ability to prioritize projects and deliverables, and ability to make appropriate and sound decisions.
  • Ability to lead, work independently, and work collaboratively in a team environment.

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Location Clearwater, FL

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