Our client is seeking UX Researcher to join their growing User Experience team in Atlanta. This job is onsite in their Buckhead Heights office. They are open to the level of experience from junior to senior.
In this position you’ll have a direct impact creating products for their 60 million users. Partnering closely with UX designers, product managers, engineers & marketing, you will perform exploratory, formative and evaluative research that enable stakeholders to make more informed, confident decisions.
You’ll be expected to plan, lead, and champion UX Research projects. You can take the lead but are also collaborative. You are self-motivated, passionate, detail-oriented, and able to work efficiently and effectively with cross-functional teams. You can perform and improvise under tight timelines and changing environments. You are an advocate for our users and are excited to work with teams to connect them to our user needs and take action on insights.
- Act in a consultative and advisory role to various levels and functions within the design and product teams to identify research topics and plan research initiatives for both generative and evaluative purposes
- Manage projects end to end: develop guides and screeners, moderate, analyze, synthesize and deliver results
- Conduct research using a wide variety of qualitative methods and a subset of quantitative methods
- Communicate results and illustrate suggestions in compelling and creative ways; tailor research findings to suit the audience, varying levels of detail and complexity as appropriate/required
- Package insights into tools and assets for designers, product managers and product marketing managers to leverage (personas, design principles, scenarios, etc.)
- Support project team members in transforming research findings and insights into innovative solutions, in order to inform both user and business problems and deliver measurable outcomes
- Create artifacts, educational tools, experiences and processes that help build and evangelize UX Research within the larger organization
- Ideally 3+ years of user research experience
- A degree in Design, Psychology, Cognitive Science, Human Factors engineering or a related field considered an advantage
- Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process.
- Excellent communication skills, with strong ability to synthesize and communicate ideas visually, verbally, and in writing
- Experience creating research deliverables (frameworks, videos, toplines, etc.)
- Handles requests/projects and contributes to the resolution of more complex user experience/business/research issues and studies