Our client a SaaS solution provide to network marketing company’s is seeking a Technical Writer to produce high-quality, coherent technical documentation that contributes to the overall success of our products and applications.

This position is onsite in Naperville, Ill.

 DUTIES AND RESPONSIBILITIES:

 Researches, outlines, writes, and edit new and existing content, working closely with various departments to understand project requirements.

  • Independently gathers information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation.
  • Works with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage.
  • Research’s, creates, and maintains information architecture templates that uphold organizational and legal standards, and allow for easy data migration.
  • Develops content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation.
  • Develops a thorough understanding of the audience and the documentation required by meeting with colleagues, and working with managers to discuss technical problems Researches and builds knowledge about products, services, technology, or concepts to be documented.
  • Determines the clearest and most logical way to present information and instructions for greatest reader comprehension and writes and edits technical information accordingly.
  • Prepares or commissions graphics and illustrations to elaborate on or complement technical writing.
  • Meets with subject matter experts in order to ensure that specialized topics are appropriately addressed and discussed.
  • Collaborates with translators as necessary to convert writing into a variety of languages.
  • Works with sales and marketing colleagues to ensure that the finished documentation meets product requirements.
  • Creates, adapts, and follows project schedules and deadlines.

 

QUALIFICATIONS AND REQUIREMENTS

 

  • 2-4 years’ industry experience as an effective technical writer ideally with SaaS

     

    • Proficient in publishing software and programs such as Microsoft word, Confluence, help makers, wiki, Microsoft Visio.

       

  • Basic familiarity with the SDLC and software development
  • Excellent written skills in English

  EDUCATION:

· Bachelor’s degree from an accredited college or university.

 

 

 

Share Share on FacebookShare on Google+Tweet about this on TwitterShare on LinkedIn
Apply Now

Location Naperville, IL

Apply


    By submitting this form, you are consenting to receive marketing emails from: Clear/Point. You can revoke your consent to receive emails at any time by using the SafeUnsubscribe® link, found at the bottom of every email. Emails are serviced by Constant Contact