Sep 12, 2019 | Technical Writing, User Experience
People interact with voice interfaces very differently than they do with graphical interfaces. As a result, creating the strongest possible user experience for voice assistants demands a fundamental understanding of how people actually communicate using their voice.... 
Jun 21, 2019 | User Experience
Good design isn’t simply about aesthetics. Form really does follow function—all the way to the bank, in fact, according to a recent study by the consulting firm McKinsey. Tracking 300 publicly-traded companies over a five-year period, the study examined how these...Feb 23, 2019 | DevOps, Technical Writing, Usability, User Experience, UX Education
Have you heard of DevOps? I bet there is a great many of you that haven’t. If you aren’t familiar with the concept, then you need to be. DevOps is transforming the entire software space, affecting the UX and tech writing disciplines as well. There is a lot of...Feb 12, 2019 | Usability, User Experience
Or why attending Boston CHI Meeting can be so darn interesting UX designers are more in-demand than ever and not just for the software industry, but for all industries. Designers in Seattle are being picked up faster than you can throw a fish at Pike Place... 
Feb 11, 2019 | User Experience
In the past, products were created by a design group who would then forward their efforts to a marketing team to craft copy that would explain or entice customers to use that product. For today’s digital age, there’s a need for explanatory online copy to help... 
Feb 9, 2019 | User Experience, UX Designers
In bygone years, design professionals might refer to job seeking as “pounding the pavement,” referring to schlepping up and down Madison Avenue and dropping off their book at various agencies. Like bourbon ads in magazines, fins on automobiles or cigarette breaks,...