Jan 22, 2020 | Technical Writing
One big question will hover over this industry in the years ahead: will we even use the term “technical writing” in the 2020s? As technical writing is ultimately about enhancing user experience, many argue the discipline falls under the UX writing umbrella and that... Sep 12, 2019 | Technical Writing, User Experience
No matter the type of writing or content you’re creating, knowing your audience is vital. So what does that mean for user experience and technical writers? How can we better understand the audiences that we’re informing? While figuring out “who your readers are” may... Sep 12, 2019 | Technical Writing, User Experience
People interact with voice interfaces very differently than they do with graphical interfaces. As a result, creating the strongest possible user experience for voice assistants demands a fundamental understanding of how people actually communicate using their voice.... Mar 11, 2019 | Technical Writing
Why do developers tend to prefer Git as a version control system and GitHub to store their projects? What advantages does Jekyll offer for generating static websites? The answers to those questions clearly reveal why more and more companies are utilizing the storage...Feb 23, 2019 | DevOps, Technical Writing, Usability, User Experience, UX Education
Have you heard of DevOps? I bet there is a great many of you that haven’t. If you aren’t familiar with the concept, then you need to be. DevOps is transforming the entire software space, affecting the UX and tech writing disciplines as well. There is a lot of... Dec 10, 2018 | Technical Writing
As its practitioners know, technical writing is often the unsung hero of the user’s experience with a new piece of software, an online platform, or a new interactive tool. While visual design may be flashier and back-end coding may bring the product to life,...