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3 Steps to Create World-Class API Documentation

3 Steps to Create World-Class API Documentation

APIs, or Application Programming Interfaces, are the secret weapons of the web. APIs allow developers to create brand new systems, build off of existing programs, or refine and improve software without having to write new code for every function, action, or step they...

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3 Trends in Technical Writing We’re Seeing in 2018

3 Trends in Technical Writing We’re Seeing in 2018

Like other user-focused specialties, from user experience design and eLearning to research and iteration, technical writing evolves as technologies change. While consumers once both dreaded and depended upon the 150-page printed manual that accompanied their...

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Why Mobile UX Design is Booming

Why Mobile UX Design is Booming

When considering why mobile UX design in booming, the facts speak for themselves: According to Forbes, 94% of millennials own smartphones and use them to manage all aspects of their lives. Additionally, about 95% of American citizens own a cell phone, smartwatch,...

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Why Embedded “Micro” e-Learning Is Here to Stay

Why Embedded “Micro” e-Learning Is Here to Stay

How many times have you gone to Google to search for instructions on a new piece of software you’re learning? Or to find out how to perform a routine task in an unfamiliar interface? Or to answer a simple question that you just can’t find in your user manual? Now...

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Best Practices for Hiring Contractors

Best Practices for Hiring Contractors

As we’ve discussed before in this space, contractors can be a great fit for user-focused roles like UX design, technical writing, and e-Learning. For example, your company may be launching a new product that requires a level of UX design complexity that your staff...

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How To Improve Your Hiring Success Ratio

How To Improve Your Hiring Success Ratio

Hiring managers are often the unsung heroes in an organization. Though sometimes they are overlooked in favor of flashier customer-facing or technical roles, a good hiring manager can truly make or break a team. If you’re a hiring manager within your organization,...

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3 Reasons UX Design Is A Good Investment

3 Reasons UX Design Is A Good Investment

Like lots of other kinds of design, the best UX design can often be invisible, working behind the scenes to improve the way your users interact with your products. But because it often goes unseen, it’s important for UX designers to be able to justify why their...

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How UX Designers Use Data In Design

How UX Designers Use Data In Design

It’s an eternal question that’s been pondered by generations of designers: is UX design—and design in general—an art or a science? Art implies that design is created through experimentation, trial and error, and creative brainstorming and exploration. Science, on the...

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Client Testimonial "Over the years, Clear Point Consultants have helped me fill both contract and permanent documentation positions. The quality of their technical writing candidates is second to none." 

Paul Barrow

Documentation Manager
Client Testimonial "Carol has been an effective and collaborative search partner, delivering great candidates who fit the spec. She’s easy to work with, very responsive, and helped us as we have continued to grow out our UX team at SONOS." 

Jamie Narva

Design Recruiter
Client Testimonial "SessionM has partnered with Clear Point for multiple UI/UX positions. They are a top-notch recruiting firm, and I have been very pleased with them. I worked closely with the company’s founder Carol, who sought to really understand my needs. She and her team carefully vetted each candidate and included a thorough summary along with each resume and portfolio. They are extremely communicative and responsive to feedback, which they use to fine-tune their search. I am thrilled to report that they found us an amazing designer for our team. I highly recommend Clear Point, and would definitely work with them again for future hiring needs."  

Erin McConaughey

Director of UI/UX at SessionM
Client Testimonial "Carol has been my go-to recruiting partner for almost 10 years, across multiple companies. For example, when we were launching the UX practice at Virtusa, she was the first person I called to help build out our team. Her team's knowledge of both UX design and UI development enables them to quickly hone in on qualified candidates without the back and forth that it often takes with other firms with whom I've worked. As we've grown, they have quickly helped us expand our reach into new regions of the country, and have worked with us to find both full-time employees and contractors."

David Katz

VP User Experience at Virtusa
Client Testimonial "For many years, Carol and the Clearpoint team have been my partners in filling contract roles on Deltek’s documentation/training team. With each new hire, the Clearpoint team has listened carefully to my requirements and tracked down candidates with the right skills, experience, and intangible “stuff” – senior professionals who hit the ground running. I know that I’ve been picky and demanding, and Clearpoint has always come through for me."

Evelyn Osmond

Senior Director, Documentation at Deltek, Inc.
Client Testimonial "As a manager of a writing team, I have been very happy with Clear Point's ability to address my staffing needs. The medical device industry has unique requirements to produce documentation for various audiences, including patients at home and regulatory bodies, such as the FDA. Carol, in particular, was very helpful in navigating through dozens of resumes and sending me highly qualified candidates which resulted in the hiring of two staff writers. She was very responsive when I asked for different qualifications and immediately focused on giving me the types of candidates I was looking for. I appreciated her professionalism and timely responses. I highly recommend Carol, and would use her resources again should the need arise. "

Daniela Orlowski

Manager, Technical Communications at NxStage Medical, Inc.
Client Testimonial "Carol has been an amazing partner in helping CarMax with their UX needs. She helped fill a key role, which we couldn't have done without her. Carol's communication, follow-up and transparency is above and beyond, and has enabled us to build a strong, long lasting relationship. I recommend Carol and Clear Point!"

Courtney Walters

Senior Coordinator, Shockhoe Operations at CarMax
Client Testimonial "Carol has provided me with several of the best instructional designers. She does a great job helping me find the right instructional designer for the work that needs to be done. Some of her contractors we so good, we offered them full-time employment. If you are looking for contractors, I highly recommend her company."

Eldon Strickland

Manager Operations, L&D and Online Educator at Tufts Health Plan

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