Resources

Get the latest insights from the world of user experience, technical writing, and e-Learning at our blog below.

How to Create Effective Online Compliance Training

Some form of compliance requirements impact almost all businesses. While the nature of the training you offer may depend on what your company does, most organizations will need to offer training on the following areas at a minimum: anti-harassment; workplace safety...

4 Tips for Building a Successful Design System

If your organization is contemplating building a design system, a good place to start is clarifying what exactly a design system is. Many companies may think they already have a design system when, in fact, they only have a style guide or pattern library. At its core,...

How to Succeed at Your On-Site Job Interview

Congratulations! You impressed the hiring team during your phone interview, and now you are scheduled for an on-site, in-person sit down. Luckily, there are a series of basic steps you can take before your on-site interview to ensure that you’re at your best. From the...

The (Literal) Value of Good UX

Good design isn’t simply about aesthetics. Form really does follow function—all the way to the bank, in fact, according to a recent study by the consulting firm McKinsey. Tracking 300 publicly-traded companies over a five-year period, the study examined how these...

Preparing for a Successful Phone Interview

For decades, interviewing for a job meant going on-site and sitting down for a face-to-face chat. But now, initial interviews are often conducted voice-to-voice on the phone or screen-to-screen via video chat, especially for UX job applicants. Excelling at these...

Three Tips to Help Managers Improve Their Interview Process

Unemployment is extremely low, and top tier UX designers and other tech-focused workers are in high demand. For the first time in over a decade, employers are competing for talent, so it’s vital that managers adjust their interview process. Managers should assume that...

Trends in Leadership Across UX Design, Technical Writing, and eLearning

The workplace today is more competitive than ever, demanding everyone do more with less. Adapting to these constraints, and training staff to do the same, is one of the biggest challenges facing leaders in UX design, technical writing, and eLearning today. Read on to...

What is Service Design?

A design isn’t truly completed until it is in use. But how can UX designers ensure that product teams understand the needs of the user, challenge their assumptions, rethink issues and, finally, generate creative answers that can be tested? The answer is service...

How are Companies Using Jekyll and GitHub for Technical Documentation?

Why do developers tend to prefer Git as a version control system and GitHub to store their projects? What advantages does Jekyll offer for generating static websites? The answers to those questions clearly reveal why more and more companies are utilizing the storage...

How Do Product Managers and UX Designers Use the Agile Methodology?

Since 2001, the philosophy of the Agile method has spread around the world, with the original manifesto being translated into 60 different languages. Agile’s focus on breaking down projects into smaller goals to be accomplished and adding goals as needed allows...

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Client Testimonial "Over the years, Clear Point Consultants have helped me fill both contract and permanent documentation positions. The quality of their technical writing candidates is second to none."

Paul Barrow

Documentation Manager

Client Testimonial "Carol has been an effective and collaborative search partner, delivering great candidates who fit the spec. She’s easy to work with, very responsive, and helped us as we have continued to grow out our UX team at SONOS."

Jamie Narva

Design Recruiter

Client Testimonial "SessionM has partnered with Clear Point for multiple UI/UX positions. They are a top-notch recruiting firm, and I have been very pleased with them. I worked closely with the company’s founder Carol, who sought to really understand my needs. She and her team carefully vetted each candidate and included a thorough summary along with each resume and portfolio. They are extremely communicative and responsive to feedback, which they use to fine-tune their search. I am thrilled to report that they found us an amazing designer for our team. I highly recommend Clear Point, and would definitely work with them again for future hiring needs."

Erin McConaughey

Director of UI/UX at SessionM

Client Testimonial "Carol has been my go-to recruiting partner for almost 10 years, across multiple companies. For example, when we were launching the UX practice at Virtusa, she was the first person I called to help build out our team. Her team's knowledge of both UX design and UI development enables them to quickly hone in on qualified candidates without the back and forth that it often takes with other firms with whom I've worked. As we've grown, they have quickly helped us expand our reach into new regions of the country, and have worked with us to find both full-time employees and contractors."

David Katz

VP User Experience at Virtusa

Client Testimonial "For many years, Carol and the Clearpoint team have been my partners in filling contract roles on Deltek’s documentation/training team. With each new hire, the Clearpoint team has listened carefully to my requirements and tracked down candidates with the right skills, experience, and intangible “stuff” – senior professionals who hit the ground running. I know that I’ve been picky and demanding, and Clearpoint has always come through for me."

Evelyn Osmond

Senior Director, Documentation at Deltek, Inc.

Client Testimonial "As a manager of a writing team, I have been very happy with Clear Point's ability to address my staffing needs. The medical device industry has unique requirements to produce documentation for various audiences, including patients at home and regulatory bodies, such as the FDA. Carol, in particular, was very helpful in navigating through dozens of resumes and sending me highly qualified candidates which resulted in the hiring of two staff writers. She was very responsive when I asked for different qualifications and immediately focused on giving me the types of candidates I was looking for. I appreciated her professionalism and timely responses. I highly recommend Carol, and would use her resources again should the need arise. "

Daniela Orlowski

Manager, Technical Communications at NxStage Medical, Inc.

Client Testimonial "Carol has been an amazing partner in helping CarMax with their UX needs. She helped fill a key role, which we couldn't have done without her. Carol's communication, follow-up and transparency is above and beyond, and has enabled us to build a strong, long lasting relationship. I recommend Carol and Clear Point!"

Courtney Walters

Senior Coordinator, Shockhoe Operations at CarMax

Client Testimonial "Carol has provided me with several of the best instructional designers. She does a great job helping me find the right instructional designer for the work that needs to be done. Some of her contractors we so good, we offered them full-time employment. If you are looking for contractors, I highly recommend her company."

Eldon Strickland

Manager Operations, L&D and Online Educator at Tufts Health Plan

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