Our client is one of the world’s leading global business consulting firms, serving clients across six continents. They are seeking a Digital Learning Experience Design Specialist.

 The Global training practice builds capabilities through a range of learning options including face to face experiential programs, apprenticeship, coaching, mentoring, social, and self-directed digital content. They are currently embarking on a process of increasing the use of digital/online learning including developing the “next generation” learning content to complement our award winning in-person programs.

The Specialist, Digital Learning Experience Design will collaborate with content developers and subject matter experts (SMEs) to determine skills gaps/learning needs, design/develop high quality learning materials, and partner with external vendors to manage the content production process. The role is primarily focused on digital content development.


Partner with content team to determine skill gaps/learning needs for companies audiences for existing or new content


  • Conduct needs assessments and strategic learning assessments to develop the basis for content development; separate nice to know from need to know (content limiting)
  • Set up, run, and report on all aspects of qualitative and quantitative user experience research to develop deep understanding of consultant/consulting support staff workflows
  • Define instructional, learning, or performance objectives based on needs assessments
  • Identify content gaps and recommend an annual content plan, proposing modules to upgrade, and new content to develop
  • Recommend changes to content or delivery methods, based on information such as instructional effectiveness data, current or future performance requirements, feasibility, and costs

Design/Develop high quality learning materials using proven instructional design methodologies, adult learning theory, and relevant Consulting experience


  • Proactively develop and update content, individually or in collaboration with departments, practice areas, experts or consulting staff, in accordance with the annual content plan
  • Research, brainstorm, and storyboard concepts for a variety of learning interactions
  • Recommend instructional methods, such as individual or group instruction, self-study, games, simulations, exercises, and role-plays, appropriate for content and learner characteristics
  • Design and build visually compelling, high impact and interactive learning modules and experiences, complementing in-person programs with instructional aids, videos, infographics, eLearning, handouts, assessment, simulations, exercises, podcasts, and performance support
  • Identify the appropriate method to achieve the desired outcomes, incorporating best practices in instructional design and blended learning
  • Provide technical advice on instructional design methods and the use of current instructional technologies, including computer-based training, desktop videoconferencing, multimedia, distance learning technologies, and ways to integrate technology with training

Partner with external vendors to manage the content production process


  • Lead the production of storyboards and eLearning courses to a high standard
  • Oversee collaboration with internal & vendor teams to ensure projects are completed on time and on budget
  • Collaborate in the development and production phases of quality e-learning educational products (e.g., e-books, webinars, e-learning stand-alone activities)
  • Create a project pipeline from inception to completion (plan, develop, produce, deliver)

Perform other duties and projects as assigned or as responsibilities dictate


  • BA/BS or equivalent, with strong academic credentials
  • 3-5 years of experience with content development including experience using multi-media development software (authoring software, video creation tools, graphic development tools, etc.)
  • Experience developing learning content using principles and methods for instructional design, teaching and instruction for individuals and groups, and the measurement of outcomes
  • Experience with computer based learning development software (e.g. Adobe Suite including Creative Cloud/Photoshop/Connect, Articulate, Captivate, Microsoft Sway/Mix)
  • Experience creating audio/video assets using development software (Audacity, Sound Forge, iMovie, Video, YouTube, Camtasia, Final Cut)
  • Experience partnering with vendors to manage production process of digital learning assets
  • Experience with design thinking, user experience, and user interface design – knowledge of basic coding and website design a plus
  • Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; qualitative and quantitative research methods
  • Knowledge of SCORM, AICC, xAPI and learning management/content management systems
  • Experience with technology – mobile/social/online tools
  • Passion for business and learning, intellectual curiosity, and learning agility
  • Ability to effectively communicate with all levels with limited supervision
  • Ability to take initiative, lead project execution, propose and execute changes
  • Ability to self-motivate and work semi-autonomously with strong time management skills
  • Ideally willing to be located in any US office or London




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Location Boston, MA


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