Minimalism Workshop: Creating Manuals People Can Use
I have been searching for a workshop or class in minimalism ( also referred to as structured documentation) in the Boston area without success. Minimalist documents cost less to produce, are easier to maintain, and reduce requests for customer support. JoAnn Hackos and her team regularly give this workshop around the country. It’s 2 days … Continue reading
JoAnn Hackos presents: DITA Boot Camp on the East Coast
The meeting we sponsored in May with JoAnn Hackos was a great success, with Managers eager to ask questions about DITA, structured documentation and related issues. JoAnn’s company Comtech is holding it’s famous DITA BOOT CAMP next week in Warrendale, PA. It’s not Boston but at least it’s on the East Coast! Here is a … Continue reading
JoAnn Hackos offers CIDM discount for Clear Point Managers
I am pleased to announce this invitation to join CIDM at a discounted cost. With all the changes in the work world and profession, it’s so crucial to stay close to the leaders in the field, know how leaders are innovating and bringing information design to the next level. The Center for Information-Development Management (CIDM) … Continue reading
JoAnn Hackos speaks to Managers in Boston area
JoAnn Hackos spoke to a full room of Documentation and Training Managers hosted by BMC Software, Clear Point and The Innovation Council yesterday. Discussion centered around the need for Documentation and Training Managers to be both technology and customer focused to bring the most value to the organization. Recommended reading “Crossing the Chasm” by Geoffrey … Continue reading
JoAnn Hackos visits the Boston area
JoAnn Hackos is a very distinguished national leader in the fleld of information design and content managment. She will be in Waltham May 19-20 to give a workshop on “User and Task Analysis for Information Design”. http://www.comtech-serv.com/workshops/user_task.shtml In addition Clear Point Consultants, Inc., BMC Software and The Innovation Council are sponsoring an informal conversation with … Continue reading